All environments required for executing the Release And Deployment Management process in an engagement, should be
identified and listed. These could include environments for development, testing, staging, etc. The Release Manager must
also identify and enlist the tools required for systematic handling of Release And Deployment Management. These tools
should support logging release requests, managing release schedules, logging and reporting defect data, managing test
results (pass / fail), communicating with relevant authorities for approval, maintaining configuration of release
components, etc. Tools used for Release Management should also be capable of interfacing with other processes like Change
Management, Technology Asset And Configuration Management etc. Tools used for deployment should support distribution of the
release into the intended environments (as per rules) and back out if necessary.
The Release And Deployment Management Tools must be setup in collaboration with the Service Delivery Environment
Supervision Manager.
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